1. How do I place an order?
    You can browse our website, select the products you are interested in, and then click the “Add to Cart” button. After completing your selection, click the shopping cart icon to enter the checkout page, enter your delivery information and payment method, and then submit your order.
  2. What payment methods are available?
    We accept a variety of payment methods, including but not limited to:
    Credit card (VISA, MasterCard, American Express)
    Debit card
    All payment information is processed through secure encryption to ensure the safety of your personal information.
  3. Can I modify or cancel my order?
    If you wish to modify or cancel your order, please contact our customer service team as soon as possible. We will try our best to accommodate your request before the order is processed, but once the order has been shipped, you will need to follow our return policy.
  4. How long does it take to ship the item?
    Shipping time varies by location. In general, standard shipping usually takes 3-7 business days. In special circumstances, such as holidays or inclement weather, there may be delays. You can check the estimated delivery time on the checkout page.
  5. Can I track my order?
    Yes, once your order is shipped, we will send you a confirmation email with a tracking number and a link through which you can check the status of your order in real time.
  6. What should I do if I receive damaged goods?
    If you receive damaged goods, please contact our customer service immediately and provide the order number and photos of the damaged goods. We will arrange a return or replacement for you.
  7. Do you provide international shipping?
    Currently, we only provide shipping services within the United States. If you would like us to provide international shipping services in the future, please pay attention to our official website for the latest information.
  8. What is your return policy?
    We provide a 7-day return policy. You can apply for a return after receiving the goods. Please make sure that the goods are unused and in the original packaging. For more details, please check our Refund and Return Policy page.